Understanding how your personal information is handled can make your online slots experience feel safer and more transparent. Operated by May Sun Services S.A., Noxino explains how it collects, uses, stores, and shares personal data.
This policy applies to website visitors, registered players, and anyone using Noxino’s services. Last updated on March 16, 2026, giving you a clear guide to privacy while you enjoy the reels.
The Data Controller
May Sun Services S.A. is the data controller responsible for deciding how your personal information is collected and used under this Privacy Notice. A dedicated data privacy manager oversees privacy questions and helps keep your information matters on track.
You can complain to your relevant data protection regulator at any time. However, players should contact the casino first, giving a chance to resolve your concern.
What Data We Collect and Why
Information can be collected when you register, play games, make transactions, or manage your account. Each detail has a purpose, from keeping your profile running smoothly to supporting safer play and meeting legal requirements.
Registration Data
During registration, we may collect your full name, date of birth, email address, home address, phone number, and preferred currency. These details help create your account, confirm your identity and age, process payments, meet regulatory duties, and ensure your Noxino experience starts on the right track.
Account Activity Data
Your transaction history, betting history, gameplay data, login times, device information, and IP address may be recorded. This information helps operate your account, process payments, improve security, detect unusual activity, understand website performance, and keep your online slots/betting experience reliable and enjoyable.
Cookies and Tracking
The company uses cookies and tracking technologies to keep the website working and understand how players use it. These may include essential, analytical, and marketing cookies. For details about each type, your choices, and how to manage them, please read the Cookie Policy.
How Your Data Is Used
Your personal data supports account management, payment processing, KYC and AML checks, fraud detection, and personalised features. Processing may rely on contractual necessity, legal obligations, legitimate interests, or your consent.
Marketing messages are sent only where you have given permission, and you can withdraw that consent whenever you choose.
Who We Share Your Data With
Information may be shared with payment processors, identity verification providers, fraud prevention services, technology providers, and regulatory authorities when legally required. These partners receive only relevant information for their role.
The casino does not sell your personal data to third parties for marketing, so your details are not a product.
How Long We Keep Your Data
Personal data is kept only as long as reasonably necessary for the purposes collected, including legal, regulatory, tax, accounting, and reporting duties. Transaction and account records are typically retained for the period required by AML regulations.
You may request deletion, but legal obligations may require continued storage. Data can also be retained longer if there is a complaint or a reasonable prospect of litigation.
A Step-by-Step Guide to Exercising Your Data Rights
Send all requests to Noxino through the privacy contact point listed in this Privacy Notice. Include your registered email address and clearly state the right you want to use. No fee applies, unless a request is clearly unfounded, repetitive, or excessive.
- Access: Request a copy of your personal data. Identity verification may be required.
- Rectification: Ask us to correct inaccurate or incomplete information, with supporting details if needed.
- Erasure: Request deletion, although legal, AML, or dispute-related duties may require retention.
- Marketing objection: Unsubscribe using the message link or contact us directly.
We aim to respond within one month. If your request is complex or you submit several requests, it may take longer. We’ll explain any delay and keep you informed, and we may ask for additional details to help process your request more quickly.
Security
Protecting personal information requires both smart technology and careful organisation. Noxino uses 256-bit SSL encryption, limits internal access, and carries out regular security reviews to help keep data away from unauthorized users.
Players have an important role too. Choose a strong, unique password, never share your login details, and contact support quickly if anything unusual appears on your account.
Changes to This Policy
Privacy rules can change as services, technology, and legal requirements develop. The casino may therefore update this Privacy Policy from time to time, so players should check it regularly for the newest version.
Contact for Privacy Enquiries
Have a question about your personal data or want to exercise privacy right? Contact the official team at [email protected], and include enough detail to help them assist you.